Policies

Refund Policy

Complete your registration risk-free through October 21, 2024. If you need to cancel your IFS Conference registration prior to October 21, 2024, you will receive your full conference registration, less credit card processing fees, as a refund. All cancellations must be submitted to info@ifs-institute.com. No refunds/credits will be given after October 21, 2024. 11:59pm CT. Please note the Playback Pass is non-refundable. 

How long can I access the Conference Recordings?
Participants will have [EXTENDED] access to the conference recordings as well as session materials through December 31, 2024, 11:59 pm CT. After this time, participants will continue to have access to the attendee dashboard for purposes of printing their certificate of completion, but the individual workshop/session recordings will expire.
Questions about IFS Credits

IFS Credits are available to those who have completed an IFS Level 1 Training and are applying for certification or re-certification. 

Live Conference

Up to 12 IFS Credits are available for your live attendance. Attendance is tracked within the platform, and 90% session attendance is required in order to receive your certificate. 

Playback Recordings 

Up to 20 IFS Credits are available for watching the playback recording of conference sessions. View time is tracked within the conference platform, and 90% session attendance is required to receive your certificate. When you are ready to submit for an IFS Credit Certificate for Playback Recordings, you will be asked to complete a form. Certificates will be awarded on December 5, 2024, and January 9, 2024. IFS Credits Form will expire on January 8th. 

*Please note, if you require IFS credits for recertification by December 31, 2024, please be sure to view sessions and complete the form by December 4th, as certificates will be emailed on December 5th.  

Questions in regard to IFS Credits, IFS Certification / Re-Certification can be emailed to certification@ifs-institute.com 

Continuing Education Grievances

If a grievance arises pertaining to continuing education activities or processes, please contact Tyler Gibson via confidential email to tyler@celearningsystems.com as soon as possible, so that the nature of the concern may be addressed in a timely fashion.


If your question or concern is in regard to IFS Credits, please contact certification@ifs-institute.com.

Where can I find my Attendee Dashboard link?
Upon registering, you should receive an email from support@ce-go.com with a link to access your Attendee Dashboard. If you do not see it in your inbox, please check your spam/junk folder. If you still cannot locate the email, you may retrieve your Attendee Dashboard link by clicking HERE.

Technology
  • This virtual event will be hosted via Zoom Webinar, and you may be prompted to download or upgrade your Zoom app if using a mobile device. A strong WiFi connection will be required for best quality.
  • We recommend clicking your "Join Webinar" button early and checking that your speakers are on before the event begins. Please do not worry about being seen or heard! Attendee video feeds and mics are turned off by default when entering a webinar. You will be able to ask questions via the Q&A feature.
  • Please respect that no copying, recording, or distribution of live session content is allowed.
  • As a reminder, Professional CEs are provided for your attendance in the "live" sessions only. CEs will not be available for the recordings. The event platform tracks this information and will provide a certificate of completion accordingly. 
IFSI Code of Conduct Policy

Members of IFS Institute’s events and activities: Anyone who participates in, observes, teaches, assists, or otherwise is present at an IFSI-organized training program, conference, webinar, teleconference, workshop, on-line community, or other learning event. 

IFS Institute requires that Members of its events and activities create and maintain an appropriate and harassment-free learning environment for themselves and others. While all parts are welcome, all behavior is not.

To view the full Code of Conduct, Safety and Confidentiality Policy, click here.


Disability Accommodation
ADA accommodations will be made in accordance with the law; please indicate your needs when you register by sending an email to support@ce-go.com or by calling CeGo directly at 888 498 5578.
Medical Disclaimer and Personal Responsibility

The nature of the IFS learning process may stimulate psychological and emotional issues for participants.  Participants are required to take responsibility for maintaining their own safety in IFSI courses.


IFS workshops and courses are not a substitute for mental health care services, clinical diagnosis, or treatment, nor are the information or activities IFS trainings provide intended to replace consultation with a qualified healthcare provider. Should you experience a mental health, or other emergency. If you are in crisis now or anytime, please contact your local emergency services (for example, 911), or go to the nearest emergency room.

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